benjamin ellis house

Dear Friends, Although the Inn, as an essential business, has been open through the Covid-19 stay-at-home advisory period, now as restrictions are being lifted in North Carolina and elsewhere, we wish to reassure those traveling to New Bern of the steps in place to ensure safety and well-being for our guests. Using SafeStay guideInes developed by the AHLA (American Hotel and Lodging Association) we are implementing the following:

• Inn architecture with four 9’ Hallways provides more than recommended 6’ distance between the East and West side rooms

• The number of rooms rented at one time is limited to minimize number of guests on the premises at any time

• Our numerous separate public areas – game area, library, parlor, front porch, dining room – allow for guest relaxation keeping a safe distance from other guests

• Our breakfast service is modified to minimize contact between guests including: timed breakfast slots, guests seated at separate tables, the buffet service adjusted to plated service eliminating shared serving pieces

• Disposable cups/products are available at the public beverage area

• Social hour is temporarily suspended until further notice

• Masks, Gloves, Sanitizing wipes and Hand Sanitizer are available in common areas for guest use

• Dining areas are sanitized between each breakfast serving time

• Daily room housekeeping is only available upon request. Housekeeping staff wear masks & gloves during all housekeeping services.

• Touchless check-out and payment process is in place. Guest room keys sanitized after each guest departs.