benjamin ellis house

The Inn, as an essential business, is open through the ongoing Covid-19 pandemic. Now during the roll out of the vaccine we wish to reassure those traveling to New Bern we are continuing to follow recommended SafeStay guideIines developed by the AHLA (American Hotel and Lodging Association) and the Count On Me NC recommended protocols for ensuring our guests and staff are safe. We are requiring social distancing in the common areas, request masks be worn except when eating, provide hand sanitizer and cleaning wipes in common areas and require additional hand washing for all staff.

• Inn architecture with four 9’ Hallways provides more than recommended 6’ distance between the East and West side rooms

• The number of rooms rented at one time is limited to minimize number of guests on the premises at any time

• Our numerous separate public areas – game area, library, parlor, front porch, dining room – allow for guest relaxation keeping a safe distance from other guests

• Our breakfast service is modified to minimize contact between guests including: timed breakfast slots, guests seated at separate tables, the buffet service adjusted to plated service eliminating shared serving pieces

• Disposable cups/products are available at the public beverage area

• Social hour is temporarily suspended until further notice

• Masks, Gloves, Sanitizing wipes and Hand Sanitizer are available in common areas for guest use

• Dining areas are sanitized between each breakfast serving time

• Daily room housekeeping is only available upon request. Housekeeping staff wear masks & gloves during all housekeeping services.

• Touchless check-out and payment process is in place. Guest room keys sanitized after each guest departs.